1. Your Rights

You have the right to:

  • Receive an electronic or paper copy of your medical record

  • Ask us to correct your medical record

  • Request confidential communication

  • Ask us to limit certain uses or disclosures

  • Receive a list of certain disclosures

  • Receive a copy of this Notice

  • Choose someone to act for you

  • File a complaint if you believe your rights were violated

2. Receive a Copy of Your Records

You may ask to see or receive an electronic or paper copy of your medical record and other health information maintained by PACE Psychology.

Contact the Privacy Officer to submit a request.

We will respond within the time required by law.

A reasonable, cost-based fee may apply where permitted.

3. Request Corrections

You may ask us to correct health information that you believe is inaccurate or incomplete.

We may deny a request in certain circumstances.

If a request is denied, we will provide an explanation as required by law.

4. Request Confidential Communication

You may ask us to contact you in a particular way or at a different address.

For example, you may ask us to:

  • Call a specific telephone number

  • Leave or not leave voicemail

  • Use a specific mailing address

  • Communicate through the secure Client Portal

We will accommodate reasonable requests.

5. Request Restrictions

You may ask us not to use or share certain health information for treatment, payment or healthcare operations.

We are not always required to agree.

If you pay for a service in full out of pocket, you may ask us not to share information about that service with your health plan for payment or healthcare operations.

We will honor that request unless disclosure is required by law.

6. Receive a List of Disclosures

You may request a list of certain disclosures of your health information made during the six years before your request.

The list generally does not include disclosures for:

  • Treatment

  • Payment

  • Healthcare operations

  • Disclosures that you authorized

  • Certain disclosures permitted by law

One accounting within a 12-month period will be provided without charge. A reasonable fee may apply to additional requests.

7. Choose a Representative

A person with legal authority to act for you may exercise your privacy rights.

This may include:

  • A personal representative

  • A legal guardian

  • A person with a valid medical power of attorney

We will verify the person’s authority before acting on a request.

8. File a Complaint

You may complain to PACE Psychology if you believe your privacy rights were violated.

Contact:

Privacy Contact

Minsu Kim, Ph.D.

PACE Psychology

LS Medical Building, Suite 401

245 Godeok-ro, Pyeongtaek-si, Gyeonggi-do 18020

Republic of Korea

Where HIPAA applies, you may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.

PACE Psychology will not retaliate against you for filing a privacy complaint.

9. Your Choices

You may tell us whether you want information shared with family members, friends, or others involved in your care, subject to applicable law.

Written authorization is generally required for marketing, sale of health information, and most uses or disclosures of psychotherapy notes.

You may revoke an authorization in writing, except to the extent that we have already acted on it.

10. Treatment, Payment and Healthcare Operations

Treatment

We may use and share health information with healthcare professionals involved in your care.

Payment

The information requested may vary by insurer and service. Insurance verification does not guarantee coverage or payment.

Healthcare operations

We may use and share information to operate the practice, improve care, manage services, review quality and perform administrative activities.

11. Other Uses and Disclosures

We may use or disclose health information when permitted or required for:

  • Public-health activities

  • Reporting suspected abuse or neglect

  • Preventing a serious and imminent threat

  • Health-oversight activities

  • Licensing and professional review

  • Workers’ compensation

  • Certain law-enforcement purposes

  • Coroners or medical examiners

  • Organ and tissue donation

  • Research that meets applicable requirements

  • Courts and legal proceedings

  • Other uses required by law

Additional protections may apply to mental-health records, psychotherapy notes, substance-use-disorder records and other specially protected information.

12. Our Responsibilities

PACE Psychology is required to:

  • Maintain the privacy and security of protected health information

  • Follow the duties and practices described in this Notice

  • Provide this Notice

  • Notify affected individuals when required after a breach

  • Honor privacy rights as required by law

  • Use or disclose only the information reasonably necessary where applicable

We will not use or share health information other than as described here unless you give written permission or the law permits or requires it.

13. Changes to This Notice

PACE Psychology may change this Notice.

Changes may apply to all health information maintained by PACE Psychology, including information created before the change.

The current Notice will be:

  • Available on the website

  • Available at the office

  • Available upon request

The current effective date will appear at the top of the page.

14. Privacy Contact

Privacy Contact

PACE Psychology

LS Medical Building, Suite 401

245 Godeok-ro, Pyeongtaek-si, Gyeonggi-do 18020

Republic of Korea

Do not send medical information through general email.