On this page
1. Scope
This Privacy Policy applies to the PACE Psychology website and general administrative inquiries made to the practice.
Privacy and confidentiality relating to psychological assessment, psychotherapy, and consultation services are also addressed in the consent forms and privacy notices provided for those services.
External services linked from this website, including appointment scheduling, the Client Portal, payment services, and maps, have their own privacy policies. Please review the relevant policies when using those services.
2. Information We Collect
The information we receive depends on how you contact us and which services you use.
For general inquiries and appointment coordination, this may include your name, email address, telephone number, appointment preferences, and the information you choose to share in your message.
Clinical intake information, assessment records, and insurance documents are requested separately through the practice's designated intake and document-sharing processes.
Information collected automatically when you visit this website is described in the sections below.
3. Information You Provide
You may provide personal information when you contact PACE Psychology by telephone or email, request an appointment, use the Healthie Client Portal, or ask about services, fees, insurance, accessibility, or privacy.
Please share only the information needed for your inquiry. Do not send psychological reports, detailed health histories, or insurance identification numbers through general email.
If records or other sensitive information are needed, we will explain how to submit them securely. For inquiries on behalf of someone else, please contact us before sending that person's records or sensitive information.
4. Information Collected Automatically
This website is hosted on Framer and uses Framer's built-in analytics to understand website traffic and improve the visitor experience.
When you visit, technical information such as your IP address and browser information is processed to deliver the website and generate traffic statistics. These statistics may include page views, referral sources, device and browser types, and approximate country-level location.
Framer explains that its analytics use a daily changing identifier derived from the IP address and browser information to estimate daily unique visitors, without using cookies or persistent visitor identifiers.
5. How We Use Information
PACE Psychology uses information collected through this website and general administrative communications to:
Operate and maintain the website
Respond to inquiries about services, fees, and appointment availability.
Coordinate appointment requests and explain how to access the Client Portal.
Respond to accessibility requests and privacy questions.
Operate and maintain the website, including troubleshooting and security.
Understand website traffic through the analytics described in Sections 4 and 6 and improve website content and usability.
Meet applicable legal obligations and respond to lawful requests.
The use of information collected for psychological assessment, psychotherapy, and consultation is addressed separately in the consent forms and privacy notices provided for those services.
General email and website inquiries should not be used to request emergency assistance.
6. Cookies and Analytics
This website uses Framer's built-in analytics, which does not use cookies to measure website traffic.
External services you access through links on this website, including Healthie and map services, may use their own cookies or similar technologies. Their privacy policies and cookie settings apply when you use those services.
You can manage cookies through your browser settings. Restricting cookies may affect features of external services, such as signing in to the Client Portal.
8. Medical Information
Please do not send psychological reports, detailed health histories, insurance identification numbers, or other sensitive personal information through general email.
Existing clients should use the secure Healthie Client Portal for clinical messages and document sharing. If you have not yet registered, contact the practice for instructions on submitting information securely.
Information collected for psychological assessment, psychotherapy, or consultation is handled according to the applicable consent forms, privacy notices, and legal requirements.
General email and website links should not be used to request emergency assistance.
9. Booking and Patient Portal Services
PACE Psychology uses Healthie for online appointment requests, intake forms, client communications, and document sharing.
When you follow a booking or Client Portal link, you leave the public PACE Psychology website and access Healthie's platform. Information you enter is processed through that platform and made available to the practice as appropriate for the service you use.
Healthie's applicable privacy policy and terms also govern your use of its platform. PACE Psychology remains responsible for its own handling of personal information received through these services.
Please contact the practice if you need help accessing the booking system or Client Portal.
10. Data Security
PACE Psychology uses reasonable administrative, technical and physical measures designed to protect information.
No website, email service or method of electronic storage can be guaranteed to be completely secure.
Do not send medical information through general email. Use the secure Client Portal for clinical communication.
11. Data Retention
Information is retained as needed to respond to inquiries and follow-up requests, coordinate services, maintain required records, and meet applicable legal obligations.
Retention periods depend on the type of information, the purpose for which it is held, and applicable requirements. Personal information is deleted when it is no longer needed, unless continued retention is required by law.
Psychological assessment and therapy records are subject to separate retention requirements.
12. Your Choices and Rights
You may request access to, correction or deletion of your personal information, or suspension of its processing, subject to applicable law. Where processing relies on consent, you may withdraw that consent.
To make a request, contact contact@pacepsych.com. We may need to verify your identity before responding. Certain information may need to be retained to meet legal obligations.
13. Children’s Privacy
PACE Psychology provides services for children, adolescents, and adults. The appropriate service and intake process depend on the individual's age, needs, and circumstances.
For inquiries about services for a child or adolescent, please contact the practice before submitting sensitive information. We will explain the relevant consent procedures and how to provide records securely.
Parents or legal guardians may contact the practice with questions or concerns about their child's personal information.
14. External Links
The website may link to:
Appointment scheduling
Patient Portal
Directions
Insurance resources
Crisis resources
Government information
PACE Psychology is not responsible for the privacy, security or content practices of external websites.
15. Policy Updates
PACE Psychology may update this Privacy Policy when its website, services, technology or legal obligations change.
The revised policy will be posted on this page with an updated effective date.
16. Contact
For questions about this Privacy Policy or how your personal information is handled, please contact:
PACE Psychology
Minsu Kim, Ph.D.
LS Medical Building, Suite 401
245 Godeok-ro, Pyeongtaek-si, Gyeonggi-do 18020
Republic of Korea
Please do not include sensitive clinical information in general email. Contact us for instructions on sharing it securely.